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We deal with confidential, sometimes even sensitive information, on a daily basis in all our business areas. For that reason alone, Oesterreichische Entwicklungsbank AG (OeEB) is very concerned about handling data carefully. As such, we adhere strictly to the applicable laws on data protection. We will keep your personal data strictly confidential.

Content

  1. General information
  2. Contact persons and details
  3. Identification and storage of personal data
  4. Use and disclosure of personal data
  5. Right to information, rectification, erasure or restriction of the processing of your stored data, a right to object to the processing and a right to data portability
  6. Data security
  7. Web analysis and cookies
  8. Logging of e-mail traffic
  9. Social media
  10. Update of this Privacy Policy

1. General information

We, the Oesterreichische Entwicklungsbank AG (OeEB), are committed to handling your personal data with the utmost care during your visit to our website – from collecting to processing and storing it. Austrian and European laws on data protection form the basis for this.

This Privacy Policy applies only to the website of OeEB. Individual pages may refer to links of other providers within and outside the OeKB Group not covered by the privacy policy, i.e. we cannot assume any liability for the content therein or for how data is used and processed.

2. Contact persons and data

The following company is responsible for data processing:

Oesterreichische Entwicklungsbank AG (OeEB)
Strauchgasse 1-3
1010 Vienna
Telefon: +43 1 533 1200-0
Fax: +43 1 533 1200-5252
E-Mail: office@oe-eb.at

The Data Protection Officer of OeEB is:

Manfred Erich Leiter-Rummerstorfer
Am Hof 4
A-1010 Vienna
Telephone: +43 1 53 127-3011
E-mail: dataprotection@oe-eb.at

Information on data processing according to art. 13 and 14 DSGVO

Below you will also find information about the nature, extent and purpose of the collection and use of data when you visit our websites.

3. Identification and storage of personal data

For technical reasons, every time you access our website, your browser automatically transmits the data listed below to our web servers. Storage is solely for statistical and technical purposes, for example, to evaluate the frequency of page visits or to detect disruptions to server operations.

The following data is logged and evaluated:

  • Request (file name of the requested file)
  • Browser type and browser version
  • Operating system used
  • Referrer URL, i.e. the website from which you visit our website
  • IP address
  • Date and time of your visit
  • The websites visited within our website
  • Form content, if any

Additional personal data, such as name, home address, e-mail address, date of birth or business-related data, are only recorded if you indicate them yourself. For example, on our website you may indicate such information when using the feedback form.

4. Use and disclosure of personal data

Personal data transmitted by you will only be used to handle your request, as part of the fulfilment of contracts concluded with you or for technical administration.

If you have consented to the processing of your personal data, processing will take place only in accordance with the purposes set out in the declaration of consent and to the extent agreed therein. As such, you will only receive advertising or e-mail newsletters from us on the basis of your consent here. You can revoke consent at any time, with effect for the future, via a written and telephone notification to all contact details listed.

Moreover, your data will be received only by those bodies or employees within OeEB who or which require it to fulfil contractual, legal and regulatory obligations and to serve legitimate interests. We also use selected processors for the technical and organisational implementation of our website. All processors will be placed under a corresponding contractual obligation to handle your personal data confidentially and only to process it within the framework of the provision of their service according to our instructions.

5.  Right to information, rectification, erasure or restriction of the processing of your stored data, a right to object to the processing and a right to data portability

You have a right to information, rectification, erasure or restriction of the processing of your stored data, a right to object to the processing and a right to data portability in accordance with the prerequisites of data protection law.

You can address any appeals to the Austrian Data Protection Authority.

6. Data security

The security of your data in our systems is very important to us. Our goal is to manage your data with the utmost care and to take all necessary technical and organisational security measures to protect your personal data from loss and misuse.

Access to our website is secured via HTTPS if your browser supports SSL. This means that communication between your device and our servers is encrypted. If you wish to contact us or our employees by e-mail, we would like to point out that the confidentiality of the information provided is not guaranteed. The content of e-mails may be viewed by third parties due to their technical design, unless special technical security measures are taken.

7. Web analysis and cookies

a) General information on cookies

OeEB uses cookies for optimising your experience while you are on our website. Cookies are small text files that are stored on your device. Cookies help us to make our website and our offer more user-friendly and more effective. 

What cookies do we use

We use so-called session cookies, which will automatically be deleted from your device after you leave our website, and persistent cookies, which remain stored on the device for identification purposes. Persistent cookies are valid for a precisely defined period and will also be automatically deleted after its expiry.

In addition, we use so-called first-party cookies. Such cookies are generated by OeEB itself, as website operator, and stored on your device. Finally, we use third-party cookies, which are stored in your browser by a third-party provider.

The following kinds of cookies are used for our website:

  1. Technically required cookies
  2. Performance cookies

Legal basis for cookie placement

Technically required cookies are stored on the basis of Art. 6 (1) (f) GDPR. As website operator, OeEB has a legitimate interest in storing cookies for the purpose of providing its services in a technically flawless and optimised manner. Functionality, performance and personalisation cookies are stored exclusively based on your consent under Art. 6 (1) (a) GDPR. 

The cookie settings for our website can be changed at any time via the privacy note in the footer on the bottom of the website or here.

In section 7 b, the various cookies that are used on our website and their purpose are described in greater detail.

You can configure your browser so that you will be informed about cookies to be placed and only admit them in individual instances, that you exclude the acceptance of cookies generally or in certain cases, and that you enable cookies to be automatically deleted when the browser is closed. Disabling cookies generally may restrict the functionality of this website.

The steps and measures required for this depend on the specific Internet browser you use. Use the links below for more information on how to proceed with standard browsers:

b) The following cookies are used on the OeEB website

1. Technically required cookies 

Technically required cookies help you use a website by allowing basic functions such as site navigation and access to secure areas of the website. Without such cookies, the website cannot function correctly. The use of such cookies is based on protecting our legitimate interests (Art. 6 (1) (f) GDPR), i.e. safeguarding operation, security and optimisation of our website.

The following technically required cookies are used on our website:

Provider Type Name Purpose Service life
OeEB First Party Cookie JSESSIONID Allows session Session Cookie
OeEB First Party Cookie TS01e90b80 Web Application Firewall Session Cookie
OeEB First Party Cookie acceptCookies Stores the settings chosen in the cookie banner Persistant Cookie, 1 year

2. Performance Cookies

These cookies allow us to collect information on how our website is used, in order to subsequently improve its attractiveness, content and functionality. For instance, we will be informed about which contents raise particular interest or which subpages of our website are visited. Performance cookies are stored exclusively based on your consent under Art. 6 (1) (a) GDPR. 

The following performance cookies are used on our website:

Provider Type Name Purpose Service life
Google Third Party Cookie _ga Contains a unique, randomly generated ID; allows the identification of recurrent users and the merging of data from earlier visits Persistent Cookie, 2 years
_gat Restricts specific data transmissions to Google Analytics Session Cookie
_gid Contains a unique, randomly generated ID; allows the identification of recurrent users and the merging of data from earlier visits Persistant Cookie, 24 hours
_ga_EQTP0GKLGR Contains a unique, randomly generated ID; used to store the session status Persistant Cookie, 2 years

In order to analyse and improve the structure and navigation of our website and tailor them to your needs, we use the Google Analytics tool, a web analysis service provided by Google Ireland Limited, on our website. Google Analytics collects the information listed in item 3 relating to website navigation. Any data generated by these cookies on the use of this website will be forwarded to and stored on a Google server in the USA, in the context of using the Google Analytics web analysis service.

3.1. Google Analytics

Below you find further information on the third-party cookies we use: 

However, your IP address will immediately be truncated and thus anonymised, so that it can no longer be attributed to you, within the Member States of the European Union or in other countries that are signatories of the treaty on the European Economic Area. This means that personal data is neither collected nor analysed, nor linked to other such data. In order to allow continuous optimisation of the website, the anonymised data will initially be stored for 26 months and then deleted automatically.

By downloading and installing the Google Browser Add-on you can stop the data collected by the cookie and relating to your use of our website (including your IP address) from being stored and processed by Google Analytics. Thus, opt-out cookies can be set to prevent your data from being used by Google Analytics when you visit websites (including ours). In order to prevent data collection by Google Analytics across various devices, you need to choose this opt-out option on all systems you use. Click here to set an opt-out cookie: Google Analytics deaktivieren

3.2. Google Data Studio

In addition, we use the "Google Data Studio" data management tool, a service provided by Google LLC (USA) to create user-defined visual reports and interactive dynamic dashboards. Such visualisation options allow us to optimise our offer and tailor it to our customers’ needs.

For this purpose, we use anonymised data from Google Analytics. Such data is accessed via a web browser, the data source is linked directly via Google Data Studio. For further information on the use of Google Data Studio see here.

8. Logging of e-mail traffic

To ensure an appropriate level of information and system security and to detect malicious software, we store log data of e-mail traffic. When you send an e-mail to one of our addresses, the following information is logged: e-mail and IP addresses of the recipient and the sender, number of recipients, subject, date and time of receipt at the server, file name of any attachments, message size, risk classification for spam and delivery status. E-mails are checked purely automatically in the first step. Individual e-mails are manually checked by responsible persons only in the event of a suspected threat to the security of the IT systems.

In addition, we process your personal data in connection with e-mails, as far as necessary, for the duration of the entire business initiation phase and beyond in accordance with statutory retention and documentation obligations.   

9. Social media

We integrate the services of various social networks in our website through social media plug-ins and iFrames. These comprise Facebook, LinkedIn, XING, Twitter and YouTube.

We prevent the transmission of data to these services as far as possible. Only when you click on the symbol of a service and actively call it up, your IP address and cookies, among other things, are transmitted and the service receives the information that you have visited our website with your IP address. If you are actively logged in to one of the social media networks, this information will be assigned to your user account. Please note that we ourselves neither have a secure knowledge of nor influence over how and which data reaches the respective services. By activating and using a social media plug-in, you consent to the transfer of personal data to the selected service.

For the latest information on the nature, purpose, extent, use and protection of your data through these networks and their associated rights, please refer to the privacy policy of the selected service provider. According to our information, these are as follows. We assume no responsibility for the completeness and accuracy of this information:

10. Update of this Privacy Policy

We reserve the right to amend this privacy policy as necessary to reflect technical developments and legal changes or to update it in connection with the offer of new services or products.